Measuring environmental success
Environmental Quality ManagementPublished 1 June 1992
Richard Wells, Mark Hochman, Stephen Hochman, Patricia A. O'Connell
Citations29
SJR quartileQ3
SJR score0.38
SNIP0.46
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Abstract
Abstract Process improvement, environmental results, and customer satisfaction all can—and need to—be measured in order to achieve total quality environmental management. This article details why and how to take such measures, with examples of leading company practices.
Keywords
Business, Management and Accounting