Exploring the attitudes of public library staff to the Internet using the TAM

An investigation into the attitudes of public library staff in the UK towards the Internet involved use of a mixture of quantitative and qualitative research methods, and results suggest that attitudes towards use of the Internet are strongly related to usefulness, intention and actual usage.

Abstract

An investigation into the attitudes of public library staff in the UK towards the Internet involved use of a mixture of quantitative and qualitative research methods. The use of an attitude measurement model, an amended version of the technology acceptance model in a questionnaire survey is detailed here and its value to the study in question deliberated on. Quantitative results suggest that attitudes towards use of the Internet are strongly related to usefulness, intention and actual usage. Analysis of the quantitative results suggests that staff are generally positive in their evaluations of the Internet, although a minority of staff possess negative attitudes to ICT.