Workplace Incivility and New Graduate Nurses’ Mental Health
JONA The Journal of Nursing AdministrationPublished 1 July 2013
Heather K. Spence Laschinger, Carol Wong, Sandra Regan, Carol Young‐Ritchie, Pamela Bushell
Citations99
SJR quartileQ2
SJR score0.65
SNIP0.83
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TL;DR
Results suggest that personal resiliency may protect nurses from the negative effects of incivility, and help employees to recover from negative stressors.
Abstract
New nurses are experiencing workplace incivility from a variety of sources in their work environments, which have detrimental effects on their workplace well-being.
Keywords
PsychologySocial SciencesHealth Professions
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