Routinization and memorization of tasks in a workshop: the case of the introduction of ISO norms
Industrial and Corporate ChangePublished 26 August 2005Open access
Nathalie Lazaric
Citations108
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It is shown that time and hierachical pressure cannot alone ensure the success of memorization of a task and that a new state of condidence towards management has been established, a confidence that helps overcome the socio-emotional issues arising from the changes that are taking place.
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Social SciencesBusiness, Management and Accounting
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