Are latinos less satisfied with communication by health care providers?
Journal of General Internal MedicinePublished 1 July 1999Open access
Leo S. Morales, William E. Cunningham, Julie Brown, Honghu Liu, Ron D. Hays
Citations421
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TL;DR
Spanish-speaking Latinos may be at increased risk of lower quality of care and poor health outcomes, and efforts to improve the quality of communication with Spanish-speaking Latino patients in outpatient health care settings are needed.
Abstract
This study documents that Latino/Spanish respondents are significantly more dissatisfied with provider communication than Latino/English and white respondents. These results suggest Spanish-speaking Latinos may be at increased risk of lower quality of care and poor health outcomes. Efforts to improve the quality of communication with Spanish-speaking Latino patients in outpatient health care settings are needed.
Keywords
PsychologySocial SciencesHealth Professions
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