Trust and Satisfaction With Physicians, Insurers, and the Medical Profession
Medical CarePublished 21 August 2003
Rajesh Balkrishnan, Elizabeth Dugan, Fabian Camacho, Mark A. Hall
Citations170
SJR quartileQ1
SJR score1.57
SNIP1.38
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TL;DR
This exploratory study conducted a comparison among trust in one’s personal physician, health insurer, and in the medical profession, and found both substantial similarities and notable differences in the sets of factors that predict 3 different types of trust.
Abstract
Consistent with theory, we found both substantial similarities and notable differences in the sets of factors that predict 3 different types of trust. Trust and satisfaction are much less distinct with respect to health insurers than with respect to physicians or the medical profession.
Keywords
Health Professions
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