A case study in qualitative research?

Abstract

This paper reflects upon the methodology adopted in Project INISS. The author begins by noting that a problem may be approached simultaneously from more than one paradigmatic stance, and that a given method may be used by researchers working within different traditions. His intention in his research was to work within the conventional paradigm, and his choice of method (structured observation) in no way reflected a predilection for qualitative research. It was nonetheless the case that, when faced with a mass of quantitative data, there were a number of advantages in combining quantitative and qualitative modes of analysis and reporting. The author goes on to consider various research management issues in field research of this kind. He concludes by seeing his aim as that of finding a means of gathering more meaningful quantitative data, rather than rejecting quantitative methods as such. His feeling is that 'if anything is to be learned from the work, it is that a more sensitive approach to the collection of data and accounts will pay dividends in insights, theory, and practical ideas for improvements in information services'.