The Use of Soft Systems Methodology in Practice
Journal of the Operational Research SocietyPublished 1 April 1992
John Mingers, Sarah Taylor
Citations176
SJR quartileQ1
SJR score0.92
SNIP1.26
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ObjectiveStudy objective
MethodsResearch methodology
PopulationPopulation studied
Sample sizeSample sizes
OutcomesStudy outcomes here
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TL;DR
The overall quantitative results from the survey are described as well as a qualitative analysis of the experiences of using SSM are presented.
Abstract
This paper reports the results of a survey intended to discover the extent to which Checkland's Soft Systems Methodology (SSM) is used in practice. Some 300 questionnaires were sent to people who had had some exposure to SSM and, surprisingly, nearly half were returned. The majority described in detail their uses of SSM and most felt that it had been successful. This paper describes the overall quantitative results from the survey as well as presenting a qualitative analysis of the experiences of using SSM.
Keywords
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