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An enterprise‐wide knowledge management system infrastructure

Industrial Management & Data SystemsPublished 1 February 2002
Sang M. Lee, Soon-Goo Hong
Citations218
SJR quartileQ1
SJR score1.28
SNIP1.37

TL;DR

The concept of a KM life cycle – knowledge capture, knowledge development, knowledge share, knowledge sharing, and knowledge utilization, and how applications of new IT support each step of the KM practices within and between organizations is suggested are discussed.

Abstract

The borderless global economy has accentuated the importance of knowledge as the most critical source of competitive advantage. Thus, knowledge management (KM) has become a strategic mandate for most world‐class organizations. A key enabler for implementing an effective KM system is advanced information technology (IT). Strategies for developing an enterprise‐wide KM system infrastructure with embedded IT are discussed. In particular, this paper discusses the concept of a KM life cycle – knowledge capture, knowledge development, knowledge sharing, and knowledge utilization, and how applications of new IT support each step of the KM practices within and between organizations is suggested.

Keywords

Social SciencesBusiness, Management and Accounting