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Competencies required for future club managers' success

Cornell Hotel and Restaurant Administration QuarterlyPublished 1 February 2001
Joe Perdue
Citations28

Abstract

Abstract A 1999 survey of 369 members of the Club Managers Association of America sought to determine the most important competencies for a club manager in the year 2005. This survey was similar to two others conducted during the 1990s, however, the current study was forward looking. It found that CMAA members do not see radical changes in the competencies needed for successful club management, with perhaps one exception. That is the need for more personal-time management, which shows up in the top-ten items of the prospective survey, but did not appear in the earlier studies. Club managers will still need to be strong in general management skills, accounting and finance, and human resources.

Keywords

PsychologyBusiness, Management and Accounting