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Resilience in healthcare and clinical handover

BMJ Quality & SafetyPublished 1 August 2009
Shelly Jeffcott, Joseph Ibrahim, Peter Cameron
Citations172

TL;DR

Resilience can benefit patient safety efforts because it represents a change in emphasis from a traditional, reactive focus on errors to seeing humans as a defence against failure.

Abstract

Resilience can benefit patient safety efforts because it represents a change in emphasis from a traditional, reactive focus on errors to seeing humans as a defence against failure. Translating this concept into practice requires identifying and testing mechanisms for measuring and building resilience within complex healthcare processes.

Keywords

Health Professions