Information extraction from voicemail transcripts
Published 1 January 2002Open access
Martin Jansche, Steven Abney
Citations39
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TL;DR
Techniques for obtaining basic information about the caller/sender or a phone number for returning calls must be obtained from message transcripts or other sources.
Abstract
Voicemail is not like email. Even such basic information as the name of the caller/ sender or a phone number for returning calls is not represented explicitly and must be obtained from message transcripts or other sources. We discuss techniques for doing this and the challenges these tasks present.
Keywords
Computer Science
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