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Putting the cart before the horse: The benefits of arbitrating before mediating.

Journal of Applied PsychologyPublished 1 January 2002
Donald E. Conlon, Henry Moon, Kok‐Yee Ng
Citations24
SJR quartileQ1
SJR score6.80
SNIP3.33

TL;DR

The authors found that disputants in the arb-med procedure settled in the mediation phase of their procedure more frequently and achieved settlements of higher joint benefit than did disputant dyadic structures in the med-arb procedure.

Abstract

The authors examined the impact of 2 hybrid dispute resolution procedures (mediation-arbitration [med-arb] and arbitration-mediation [arb-med]) and 3 disputant dyadic structures (individual vs. individual, individual vs. team, and team vs. team) on various dispute outcomes. Consistent with W. H. Ross and D. E. Conlon (2000), the authors found that disputants in the arb-med procedure (a) settled in the mediation phase of their procedure more frequently and (b) achieved settlements of higher joint benefit than did disputants in the med-arb procedure. These results suggest that arb-med may be a dispute resolution procedure with broader applicability than originally imagined.

Keywords

Social SciencesEconomics, Econometrics and FinanceBusiness, Management and Accounting