Why interactive computer systems are sometimes not used by people who might benefit from them
International Journal of Human-Computer StudiesPublished 1 August 1999
Raymond S. Nickerson
Citations145
SJR quartileQ1
SJR score1.39
SNIP2.34
Generate an AI Snapshot to get a quick, structured summary of this paper.
Study Snapshot
ObjectiveStudy objective
MethodsResearch methodology
PopulationPopulation studied
Sample sizeSample sizes
OutcomesStudy outcomes here
ResultsStudy results comes here
LimitationsResearch study limitations comes here
A concise AI-generated summary of the paper will appear here once you click Generate AI Snapshot.
Abstract
Several reasons are considered why some people who might benefit from using computer systems do not use them. The discussion is organized around examples of several classes of complaints that abstainers and dissatisfied users have been known to make regarding various aspects of the design and operation of specific computer-based systems.
Keywords
Computer ScienceSocial Sciences
IRE transactions on human factors in electronicsMan-Computer Symbiosis
1,793 Citations1960J. C. R. Licklider
Preliminary analyses indicate that the symbiotic partnership will perform intellectual operations much more effectively than man alone can perform them.
LeonardoPrinciples of Interactive Computer Graphics
1,572 Citations1975Dick Land, William M. Newman +1 more
The principles of interactive computer graphics are applied to computer graphics practice and show the importance of user interaction in the development of computer graphics algorithms.
Response time in man-computer conversational transactions
899 Citations1968Robert B. Miller
The literature concerning man-computer transactions abounds in controversy about the limits of "system response time" to a user's command or inquiry at a terminal, but two major semantic issues prohibit resolving this controversy.
Proceedings of the IEEEPractical applications of voice input to machines
126 Citations1976Thomas Martin
Future developments in both new applications and increased capability voice input systems can be expected to considerably expand the usage of this form of man-machine communications.
IEEE Transactions on Man Machine SystemsMan-Computer Interaction: A Challenge for Human Factors Research
126 Citations1969Raymond S. Nickerson
The increasing heterogeneity of the community of conmputer users poses a challenge to psychologists and human factors researchers, and three problems are identified as being particularly in need of human factors research.
Human Factors The Journal of the Human Factors and Ergonomics SocietyOn the Psychological Importance of Time in a Time Sharing System
84 Citations1968Jaime Carbonell, Jerome I. Elkind +1 more
The problems of access to the computer utility, response time and its effect upon conversational use of the computer, and the effects of load on the system are concerned.
ErgonomicsMan-Computer Interaction: A Challenge for Human Factors Research
37 Citations1969Raymond S. Nickerson
Why things are so bad for the computer-naive user
16 Citations1975William C. Mann
This paper is about people's use of computers to get work done and some of this view is based on mere hearsay, but nonetheless held by many who have had some experience with computer systems.
International Journal of Bio-Medical ComputingSome observations on fuzzy diagnosis and medical computing
11 Citations1977John Fox
International Journal of Man-Machine StudiesMedical computing and the user
11 Citations1977John Fox
The current state of medical computing is surveyed and an overview of the broad classes of problems that can be created for the user when the new techniques are introduced is provided.