Implementing Total Quality Management in A University Setting: TQM at Oregon State University
Journal for Quality and ParticipationPublished 1 December 1990
L. Edwin Coate
Citations32
Generate an AI Snapshot to get a quick, structured summary of this paper.
Study Snapshot
ObjectiveStudy objective
MethodsResearch methodology
PopulationPopulation studied
Sample sizeSample sizes
OutcomesStudy outcomes here
ResultsStudy results comes here
LimitationsResearch study limitations comes here
A concise AI-generated summary of the paper will appear here once you click Generate AI Snapshot.
Abstract
Leadership by top management Hoshin planning model Pilot team Customer service center / Customer surveys QFD Daily management teams OSU's Awards (Quality, Beaver, and Great Performance)..
Keywords
Business, Management and Accounting