Work–family climate, organizational commitment, and turnover: Multilevel contagion effects of leaders

Using multilevel modeling, empirical research found significant associations between work-family climate, and both organizational commitment and turnover intent, both within and between hotels.

Abstract

This paper presents empirical research analyzing the relationship between work-family climate (operationalized in terms of three work-family climate sub-scales), organizational leadership (i.e., senior manager) characteristics, organizational commitment and turnover intent among 526 employees from 37 different hotels across the US. Using multilevel modeling, we found significant associations between work-family climate, and both organizational commitment and turnover intent, both within and between hotels. Findings underscored the importance of managerial support for employee work-family balance, the relevance of senior managers' own work-family circumstances in relation to employees' work outcomes, and the existence of possible contagion effects of leaders in relation to work-family climate.