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Ratings of Physician Communication by Real and Standardized Patients

The Annals of Family MedicinePublished 1 March 2007Open access
Kevin Fiscella, Peter Franks, Malathi Srinivasan, Richard L. Kravitz, Ronald M. Epstein
Citations95
SJR quartileQ1
SJR score1.10
SNIP1.69
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TL;DR

Real patient and standardized patient ratings of physician communication style differ substantially and appear to provide different information about physicians’ communication style.

Abstract

Real patient and standardized patient ratings of physician communication style differ substantially and appear to provide different information about physicians' communication style.

Keywords

Health ProfessionsBusiness, Management and Accounting