Electronic Channels of Distribution: Challenges and Solutions for Hotel Operators
Florida International University Digital Commons (Florida International University)Published 1 January 2007Open access
Christodoulidou, Natas, Brewer, Pearl, Feinstein, Andrew Hale, Bai, Billy
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Abstract
This paper addresses the issues of hotel operators identifying effective means of allocating rooms through various electronic channels of distribution. Relying upon the theory of coercive isomorphism, a think tank was constructed to identify and define electronic channels of distribution currently being utilized in the hotel industry. Through two full-day focus groups consisting of key hotel executives and industry practitioners, distribution channels were identified as were challenges and solutions associated with each.
Keywords
Agricultural and Biological SciencesMedicineBiochemistry, Genetics and Molecular Biology