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Making a case: ‘knowledge’ and ‘routine’ work in document production

Cambridge University Press eBooksPublished 15 August 2000
Lucy Suchman
Citations101

Abstract

Discursive practices are used by members of a profession to shape events in the domains subject to their professional scrutiny. The shaping process creates the objects of knowledge that become the insignia of a profession's craft: the theories, artifacts and bodies of expertise that distinguish it from other professions. Analysis of the methods used by members of a community to build and contest the events that structure their lifeworld contributes to the development of a practice-based theory of knowledge and action.(C. Goodwin, 1994:606)

Keywords

Arts and Humanities