Patient Assessments and Online Ratings of Quality Care: A “Wake-Up Call” for Providers
The American Journal of GastroenterologyPublished 1 November 2013
Jonathan Merrell, Benjamin H. Levy, David Johnson
Citations16
SJR quartileQ1
SJR score2.34
SNIP2.27
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Abstract
Physician evaluation websites have tremendous potential to help doctors and patients. With this review as a guide, physicians should collaborate with PEWs to harness their potential, to improve clinical practices, and to attract new patients. As physicians increasingly interact with the most "doctor-friendly" PEWs, this collaboration could motivate other websites to implement changes that give physicians greater control over their online reputations. The era of doctors avoiding online evaluations is closing, and in the future, physicians who embrace PEWs are most likely to succeed.
Keywords
MedicineHealth Professions
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