The outsourcing decision
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TL;DR
Factors which impact the outsourcing decision include personnel, personnel, economic, control, data characteristics, organizational characteristics, and vendor and contract issues.
Abstract
Outsourcing is the process of transferring part or all of the information systems functions to an external vendor. Examples of how three organizations are using outsourcing are presented. Factors which impact the outsourcing decision include (1) personnel, (2) economic, (3) control, (4) data characteristics, (5) organizational characteristics, and (6) vendor and contract issues. Variables within each category are discussed. Finally, the advantages and disadvantages of outsourcing are summarized.