The Difficulties Encountered in the Introduction of Total Quality Management: A Case Study Examination
Quality EngineeringPublished 1 March 1996
Christine Crofton, B.G. Dale
Citations12
SJR quartileQ2
SJR score0.53
SNIP1.03
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Abstract
Key Words: Tolal quality managementIntroduction methodologyDifficulties encounteredManagement styleChemical manufacturing
Keywords
Business, Management and AccountingEngineering
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In the chemical industry, the need for higher and higher safety and quality standards is immense, and Hickson & Welch realised that it needed the full backing and commitment to change from all of its workforce.