How learning by doing is done: problem identification in novel process equipment
Research PolicyPublished 1 January 1995
Eric von Hippel, Marcie J. Tyre
Citations459
SJR quartileQ1
SJR score3.44
SNIP3.20
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TL;DR
It is found that problems due to information lost in complexity emerge earlier than do problemsDue to user learning by doing, and tests of reason are used to show why it would be very difficult to eliminate doing from learning bydoing.
Abstract
When products, processes and services are introduced for the first time to their intended use environments, things often go wrong: Software is found to have unanticipated "bugs"; process machines that worked very well in the development laboratory promptly fail when first installed in a factory, and so forth [1]. This
Keywords
Computer ScienceEngineeringBusiness, Management and Accounting
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