User-derived impact analysis as a tool for usability engineering
ACM SIGCHI BulletinPublished 1 April 1986
Michael Good, T. M. Spine, John Whiteside, Patrick George
Citations96
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Abstract
A unified approach to improved usability can be identified in the works of Gilb (1981, 1984), Shackel (1984), Bennett (1984), Carroll and Rosson (1985), and Butler (1985). We term this approach “usability engineering,” and seek to contribute to it by showing, via a product development case study, how user-derived estimates of the impact of design activities on engineering goals may be made. 1
Keywords
Computer ScienceBusiness, Management and Accounting
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Performance and subjective reactions of 76 users of varying levels of computer experience were measured with 7 different interfaces representing command, menu, and iconic interface styles.
User performance with command, menu, and iconic interfaces
73 Citations1985John Whiteside, Sandra Jones +2 more
There are large usability differences between contemporary systems, there is no necessary tradeoff between ease of use and ease of learning, and interface style is not related to performance or preference (but careful design is).
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A set of co-operative methods and languages for describing a software engineering problem, its solutions and its intermediary products, based on specification and design languages which are capable of being scaled up or down to suit project viewpoint and scale of project.