Valuing compassion through definition and measurement
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TL;DR
A project within the Leadership in Compassionate Care programme explores with staff, patients and families the meaning of compassion and how this can be measured, and develops practice statements from noticing the aspects of compassionate care that work well.
Abstract
The Leadership in Compassionate Care programme aims to embed compassionate care in practice and education. This article describes a project within the programme that explores with staff, patients and families the meaning of compassion and how this can be measured. The project has involved developing practice statements from noticing the aspects of compassionate care that work well. Staff were provided with support to consider, develop and implement actions that would help ensure consistency in developing compassionate care.