Themes in early requirements gathering
Information Technology and PeoplePublished 1 March 1999
Cathy Urquhart
Citations30
SJR quartileQ1
SJR score1.57
SNIP1.69
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TL;DR
The interaction that took place between an analyst and a client in a public sector agency in Tasmania, Australia is described in detail, using a theatrical metaphor to give a representation that encompasses chronological and contextual aspects.
Abstract
Discusses the qualitative analysis of a case study of analyst‐client communications using grounded theory and themed analyses. Describes in detail the interaction that took place between an analyst and a client in a public sector agency in Tasmania, Australia. Uses a theatrical metaphor to give a representation that encompasses chronological and contextual aspects, providing an immediacy that enables the reader to appreciate how the interaction developed over time. Using concepts derived from the use of grounded theory techniques, demonstrates how these concepts and themes operated in this particular case. Concludes with a general discussion of themes and contextual influences as they occur in the case of the student assistance scheme and other cases studied by the author.
Keywords
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