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ROI of social media: how to improve the return on your social marketing investment

Choice Reviews OnlinePublished 1 December 2011
Citations59

TL;DR

This book discusses the eight-Step process to Measuring Social Marketing Strategy and ROI, and the future of Social Media andROI, as well as individual Persona in the Media Engagement Framework.

Abstract

Foreword. Preface. Acknowledgments. Introduction. SECTION 1 Getting Started with Social Media ROI. Chapter 1 Getting Started with Social Media ROI. Chapter 2 Social Media Motivations and Behaviors. SECTION 2 The Media Engagement Framework. Chapter 3 Introduction to the Media Engagement Framework. Chapter 4 Influencer Persona in the Media Engagement Framework. Chapter 5 Consumer Persona in the Media Engagement Framework. Chapter 6 Individual Persona in the Media Engagement Framework. Chapter 7 The Competitive Set Vying for Attention. Chapter 8 The Brand Image. Chapter 9 Search Being Found in Social Media. SECTION 3 Practical Applications of Social Media ROI. Chapter 10 Putting Values to the R and I of ROI in Social Media. Chapter 11 Eight-Step Process to Measuring Social Marketing Strategy and ROI. Chapter 12 Social Media Metrics Tools Providers. SECTION 4 Where Does Social Media Go from Here? Chapter 13 The Future of Social Media and ROI. Afterword. Appendix. Bibliography. Index.

Keywords

Social SciencesComputer ScienceBusiness, Management and Accounting