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TL;DR
Analysis of three months of usage as an alternative search interface available to all users of the Oregon State University Libraries website found strong evidence that the recommendations with human evaluation could increase the efficiency as well as effectiveness of the library website search process.
Abstract
Today's university library has many digitally accessible resources, both indexes to content and considerable original content. Using off-the-shelf search technology provides a single point of access into library resources, but we have found that such full-text indexing technology is not entirely satisfactory for library searching.
