A proposed index of usability: A method for comparing the relative usability of different software systems
Behaviour and Information TechnologyPublished 1 January 1997
Han Lin, Yee‐Yin Choong, Gavriel Salvendy
Citations315
SJR quartileQ1
SJR score1.10
SNIP1.57
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TL;DR
Based on human information processing theory, eight human factors considerations which are relevant to software usability are identified which formed the framework from which the Purdue Usability Testing Questionnaire (PUTQ) is derived.
Abstract
Abstract Abstract Usability is becoming a more and more important software criterion, but the present usability measurement methods are either difficult to apply, or overly dependent upon evaluators' expertise. Based on human information processing theory, this study identified eight human factors considerations which are relevant to software usability. These considerations as well as the three stages of human information processing theory formed the framework from which our Purdue Usability Testing Questionnaire (PUTQ) is derived. An experiment was conducted to test the validity of PUTQ. The experiment result showed high correlation between PUTQ and the Questionnaire for User Interaction Satisfaction (QUIS version 5.5). In addition, PUTQ detected the differences in user performance between two experimental interface systems, but QUIS failed to do so.
Keywords
PsychologyComputer Science
Usability Engineering
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