Effect of Server Posture on Restaurant Tipping<sup>1</sup>
Journal of Applied Social PsychologyPublished 1 April 1993
Michael Lynn, Kirby Mynier
Citations125
SJR quartileQ2
SJR score1.02
SNIP1.12
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Abstract
The effect of server posture (standing vs. squatting) on the size of tip left by restaurant customers was examined in two naturalistic experiments. In these studies, squatting down next to the tables increased servers’ tips from those tables. Both the practical implications of this effect and its similarity to other nonverbal effects on tipping are discussed.
Keywords
PsychologySocial Sciences
Nonverbal communication in human interaction
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