Failure analysis in query construction
Published 1 January 1998
Bernard J. Jansen, Amanda Spink, Tefko Saračević
Citations31
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TL;DR
This paper reports results from a failure analysis of 51,473 queries from 18,113 users of Excite, a major Web search engine, which points to the need for redesign of the traditional search engine interfaces.
Abstract
This paper reports results from a failure analysis (i.e., incorrect query construction) of 51,473 queries from 18,113 users of Excite, a major Web search engine. Given that many digital libraries are accessed via the Web, this analysis points to the need for redesign of the traditional search engine interfaces.
Keywords
Computer ScienceDecision Sciences