Effects of Communication Mode and Prediscussion Information Distribution Characteristics on Information Exchange in Groups
Information Systems ResearchPublished 1 December 1996
Ross Hightower, Lutfus Sayeed
Citations146
SJR quartileQ1
SJR score4.85
SNIP2.57
Generate an AI Snapshot to get a quick, structured summary of this paper.
Study Snapshot
ObjectiveStudy objective
MethodsResearch methodology
PopulationPopulation studied
Sample sizeSample sizes
OutcomesStudy outcomes here
ResultsStudy results comes here
LimitationsResearch study limitations comes here
A concise AI-generated summary of the paper will appear here once you click Generate AI Snapshot.
TL;DR
Biased discussion was found to occur to a greater degree when communication mode was computer-mediated, and the group members were not in conflict prior to the discussion.
Abstract
One advantage of groups is that they have access to a larger pool of expertise and knowledge than individual group members. However, groups are sometimes ineffective at exchanging information. This tendency has been called biased discussion. The present study examines the effects of communication mode (face-to-face vs. computer mediated), and Prediscussion information distribution characteristics on biased discussion. Biased discussion was found to occur to a greater degree when communication mode was computer-mediated, and the group members were not in conflict prior to the discussion.
Keywords
PsychologySocial Sciences
Management ScienceOrganizational Information Requirements, Media Richness and Structural Design
9,556 Citations1986Richard L. Daft, Robert H. Lengel
Models are proposed that show how organizations can be designed to meet the information needs of technology, interdepartmental relations, and the environment to both reduce uncertainty and resolve equivocality.
Management ScienceA Foundation for the Study of Group Decision Support Systems
2,026 Citations1987Gerardine DeSanctis, R. Brent Gallupe
A conceptual overview of GDSS based on an information-exchange perspective of decision making is presented, and a multi-dimensional taxonomy of systems is proposed as an organizing framework for research in the area.
Journal of Personality and Social PsychologyProductivity loss in brainstorming groups: Toward the solution of a riddle.
1,876 Citations1987Michael Diehl, Wolfgang Stroebe
Journal of Personality and Social PsychologyPooling of unshared information in group decision making: Biased information sampling during discussion.
1,753 Citations1985Garold Stasser, William Titus
Journal of Personality and Social PsychologyDiscovery of hidden profiles by decision-making groups: Solving a problem versus making a judgment.
609 Citations1992Garold Stasser, Dennis D. Stewart
Small Group ResearchGroup Task Performance and Communication Technology
486 Citations1993Andrea B. Hollingshead, Joseph E. McGrath +1 more
The relationship between technology and task performance appeared to be more dependent on experience with the technology and with group membership than on the type of task on which the group was working, and results supported all of the predictions of the second model but only partially supported the first.
MIS QuarterlyComputer-Based Support for Group Problem-Finding: An Experimental Investigation1
424 Citations1988R. Brent Gallupe, Gerardine DeSanctis +1 more
Examination of the effects of group decision support systems (GDSS) technology on group decision quality and individual perceptions within a problem-finding context suggests that dissatisfaction maybe a stumbling block in user acceptance of these systems.
Information Systems ResearchA Study of Collaborative Group Work With and Without Computer-Based Support
321 Citations1990Joey F. George, George Easton +2 more
The experiment found that GDSS groups were less likely to reach consensus, took more time to reach a decision, and had more e-mail communication problems than conventional manual group methods.
Organizational Behavior and Human Decision ProcessesGroup discussion and first advocacy effects in computer-mediated and face-to-face decision making groups
250 Citations1992Suzanne Weisband
Whether the first group member to advocate a position in the group publically has disproportionate influence on the group decision, and whether group discussion by computer mail or face-to-face determines the extent of the first advocate's influence are examined.
Information & ManagementEnhancing Computer-Mediated Communication: An experimental investigation into the use of a Group Decision Support System for face-to-face versus remote meetings
143 Citations1990R. Brent Gallupe, James D. McKeen
Use of a GDSS increased the time it took groups to reach a decision yet had no impact on the decision quality of the groups and there was a substantial interaction effect regarding choice shift.
University Microfilms International eBooksInterprogram communication for PC/LAN-based collaborative applications: Plexnet, a session level communications system
5 Citations1990Mark Pendergast
CSUSB ScholarWorks (California State University, San Bernardino)Social influence effects on remote group interactions
3 Citations1995Ross Hightower, Constanza Hagmann
The findings suggest that face-to-face groups use more informational influ ence than remote groups and that this difference increases as information load increases.