New forms of learning in co‐configuration work

Abstract

Focuses on the theories and study of organizational and workplace learning. Outlines the landscape of learning in co‐configuration settings, a new type of work that includes interdependency between multiple producers forming a strategic alliance, supplier network, or other such pattern of partnership which collaboratively puts together and maintains a complex package, integrating material products and services. Notes that learning in co‐configuration settings is typically distributed over long, discontinuous periods of time. It is accomplished in and between multiple loosely interconnected activity systems and organizations operating in divided local and global terrains and representing different traditions, domains of expertise, and social languages. Learning is crucially dependent on the contribution of the clients or users. Asserts that co‐configuration presents a twofold learning challenge to work organizations and outlines interventionist and longitudinal approaches taken.