login

Analysis of 4999 Online Physician Ratings Indicates That Most Patients Give Physicians a Favorable Rating

Journal of Medical Internet ResearchPublished 16 November 2011Open access
Bassam Kadry, Larry F. Chu, Bayan Kadry, Danya Gammas, Alex Macario
Citations258
SJR quartileQ1
SJR score1.99
SNIP1.96
View PDF

TL;DR

A single overall rating to evaluate physicians may be sufficient to assess a patient’s opinion of the physician, and the optimal content and rating method that is useful to patients when visiting online physician-rating sites deserves further study.

Abstract

Most patients give physicians a favorable rating on online physician-rating sites. A single overall rating to evaluate physicians may be sufficient to assess a patient's opinion of the physician. The optimal content and rating method that is useful to patients when visiting online physician-rating sites deserves further study. Conducting a qualitative analysis to compare the quantitative ratings would help validate the rating instruments used to evaluate physicians.

Keywords

Health ProfessionsEconomics, Econometrics and Finance