Analysis of 4999 Online Physician Ratings Indicates That Most Patients Give Physicians a Favorable Rating
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TL;DR
A single overall rating to evaluate physicians may be sufficient to assess a patient’s opinion of the physician, and the optimal content and rating method that is useful to patients when visiting online physician-rating sites deserves further study.
Abstract
Most patients give physicians a favorable rating on online physician-rating sites. A single overall rating to evaluate physicians may be sufficient to assess a patient's opinion of the physician. The optimal content and rating method that is useful to patients when visiting online physician-rating sites deserves further study. Conducting a qualitative analysis to compare the quantitative ratings would help validate the rating instruments used to evaluate physicians.
