Understanding Purchase Intention During Product-Harm Crises: Moderating Effects of Perceived Corporate Ability and Corporate Social Responsibility
Journal of Business EthicsPublished 21 March 2011
Chieh‐Peng Lin, Shwu-Chuan Chen, Chou‐Kang Chiu, Wan-Yu Lee
Citations270
SJR quartileQ1
SJR score3.04
SNIP3.01
Generate an AI Snapshot to get a quick, structured summary of this paper.
Study Snapshot
ObjectiveStudy objective
MethodsResearch methodology
PopulationPopulation studied
Sample sizeSample sizes
OutcomesStudy outcomes here
ResultsStudy results comes here
LimitationsResearch study limitations comes here
A concise AI-generated summary of the paper will appear here once you click Generate AI Snapshot.
Abstract
corporate social responsibility, purchase intention, corporate ability, trust, affective identification,
Keywords
Business, Management and Accounting
Journal of Marketing ResearchEvaluating Structural Equation Models with Unobservable Variables and Measurement Error
60,778 Citations1981Claes Fornell, David F. Larcker
Psychological BulletinStructural equation modeling in practice: A review and recommended two-step approach.
39,761 Citations1988James C. Anderson, David W. Gerbing
American Sociological ReviewThe Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields
35,969 Citations1983Paul DiMaggio, Walter W. Powell
Advances in strategic managementThe iron cage revisited institutional isomorphism and collective rationality in organizational fields
25,994 Citations2004Paul DiMaggio, Walter W. Powell
Psychological BulletinSignificance tests and goodness of fit in the analysis of covariance structures.
18,289 Citations1980Peter M. Bentler, Douglas G. Bonett
Journal of MarketingThe Commitment-Trust Theory of Relationship Marketing
17,386 Citations1994Robert M. Morgan, Shelby D. Hunt
Journal of ManagementSelf-Reports in Organizational Research: Problems and Prospects
16,941 Citations1986Philip M. Podsakoff, Dennis W. Organ
Academy of Management ReviewAn Integrative Model Of Organizational Trust
14,126 Citations1995Roger C. Mayer, James H. Davis +1 more
Journal of MarketingAn Examination of the Nature of Trust in Buyer-Seller Relationships
6,160 Citations1997Patricia M. Doney, Joseph P. Cannon
Journal of Organizational BehaviorAlumni and their alma mater: A partial test of the reformulated model of organizational identification
5,654 Citations1992Fred A. Mael, Blake E. Ashforth
International Journal of Electronic CommerceConsumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model
5,500 Citations2003Paul A. Pavlou
The proposed model integrates trust and perceived risk, which are incorporated given the implicit uncertainty of the e-commerce environment, and is justified by placing all the variables under the nomological TRA structure and proposing their interrelationships.
Personality and Social Psychology BulletinThe Social Self: On Being the Same and Different at the Same Time
5,005 Citations1991Marilynn B. Brewer
Administrative Science QuarterlyOrganizational Images and Member Identification
4,869 Citations1994Jane E. Dutton, Janet M. Dukerich +1 more
Journal of MarketingConsumer Trust, Value, and Loyalty in Relational Exchanges
4,132 Citations2002Deepak Sirdeshmukh, Jagdip Singh +1 more
Journal of MarketingRelationship Quality in Services Selling: An Interpersonal Influence Perspective
3,966 Citations1990Lawrence A. Crosby, Kenneth R. Evans +1 more
Journal of MarketingThe Company and the Product: Corporate Associations and Consumer Product Responses
3,282 Citations1997Tom J. Brown, Peter A. Dacin
Journal of MarketingConsumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies
3,243 Citations2003CB Bhattacharya, Sankar Sen
Management ScienceCommon Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research
3,188 Citations2006Naresh K. Malhotra, Sung S. Kim +1 more
This comprehensive and systematic analysis offers initial evidence that the marker-variable technique can serve as a convenient, yet effective, tool for accounting for CMV, and common method biases in the IS domain are not as serious as those found in other disciplines.
Academy of Management ReviewThe Relationship Between Corporate Philanthropy And Shareholder Wealth: A Risk Management Perspective
2,789 Citations2005Paul C. Godfrey
Journal of Consumer ResearchEffects of Word-of-Mouth and Product-Attribute Information on Persuasion: An Accessibility-Diagnosticity Perspective
2,121 Citations1991Paul M. Herr, Frank R. Kardes +1 more
Journal of Consumer AffairsDo Consumers Expect Companies to be Socially Responsible? The Impact of Corporate Social Responsibility on Buying Behavior
2,080 Citations2001Lois A. Mohr, Deborah J. Webb +1 more
Journal of MarketingCorporate Social Responsibility, Customer Satisfaction, and Market Value
2,052 Citations2006Xueming Luo, CB Bhattacharya
Journal of Business ResearchThe impact of perceived corporate social responsibility on consumer behavior
2,017 Citations2005Karen L. Becker-Olsen, B. Andrew Cudmore +1 more
Academy of Management ReviewTRUST: THE CONNECTING LINK BETWEEN ORGANIZATIONAL THEORY AND PHILOSOPHICAL ETHICS
1,980 Citations1995LaRue Tone Hosmer
OmegaConsumer trust in B2C e-Commerce and the importance of social presence: experiments in e-Products and e-Services
1,975 Citations2004David Gefen, Detmar W. Straub
A four-dimensional scale of trust in the context of e-Products and e-Services is validated and the influence of social presence on these dimensions of this trust, especially benevolence, and its ultimate contribution to online purchase intentions is shown.
Journal of MarketingCause-Related Marketing: A Coalignment of Marketing Strategy and Corporate Philanthropy
1,729 Citations1988P. Rajan Varadarajan, Anil Menon
Journal of MarketingThe Effect of Corporate Social Responsibility on Customer Donations to Corporate-Supported Nonprofits
1,572 Citations2004Donald R. Lichtenstein, Minette E. Drumwright +1 more
International Journal of Research in MarketingCorporate social responsibility and consumers' attributions and brand evaluations in a product–harm crisis
1,496 Citations2004Jill G. Klein, Niraj Dawar
European Journal of Social PsychologySelf-categorisation, commitment to the group and group self-esteem as related but distinct aspects of social identity
1,409 Citations1999Naomi Ellemers, Paulien Kortekaas +1 more
Journal of Consumer AffairsThe effects of corporate social responsibility and price on consumer responses
1,227 Citations2005Lois A. Mohr, Deborah J. Webb
Academy of Management ReviewA Stakeholder Approach to Organizational Identity
1,138 Citations2000Susanne G. Scott, Vicki R. Lane
Journal of the Academy of Marketing ScienceSpreading the Word: Investigating Antecedents of Consumers' Positive Word-of-Mouth Intentions and Behaviors in a Retailing Context
1,114 Citations2005Tom J. Brown
Journal of MarketingUnderstanding the Bond of Identification: An Investigation of Its Correlates among Art Museum Members
1,071 Citations1995CB Bhattacharya, Hayagreeva Rao +1 more
Journal of Marketing ResearchConsumer Response to Negative Publicity: The Moderating Role of Commitment
1,045 Citations2000Rohini Ahluwalia, Robert E. Burnkrant +1 more
Journal of Marketing ResearchImpact of Product-Harm Crises on Brand Equity: The Moderating Role of Consumer Expectations
966 Citations2000Niraj Dawar, Madan M. Pillutla
Medical Entomology and ZoologyPrice, Quality and Trust: Inter-firm Relations in Britain and Japan
852 Citations1992Mari Sako
Journal of Marketing ResearchPerceptions of Price Unfairness: Antecedents and Consequences
849 Citations1999Margaret C. Campbell
Journal of MarketingThe Role of Marketing Actions with a Social Dimension: Appeals to the Institutional Environment
786 Citations1999Jay M. Handelman, Stephen J. Arnold
Industrial Marketing ManagementCorporate reputation and customer behavioral intentions: The roles of trust, identification and commitment
779 Citations2008Hean Tat Keh, Yi Xie
Developments in marketing science: proceedings of the Academy of Marketing ScienceDeveloping a Scale to Measure the Perceived Quality of an Internet Shopping Site (PQISS)
779 Citations2014Boonghee Yoo, Naveen Donthu
A scale to measure the perceived quality of an Internet shopping site (PQISS) is developed and can be used to evaluate Internet shopping sites and to examine the relationships between the site quality and relevant variables.
Journal of MarketingCorporate Associations and Consumer Product Responses: The Moderating Role of Corporate Brand Dominance
741 Citations2005Guido Berens, Cees B.M. Van Riel +1 more
Journal of MarketingGetting Return on Quality: Revenue Expansion, Cost Reduction, or Both?
659 Citations2002Roland T. Rust, Christine Moorman +1 more
Journal of Business EthicsInfluence of Corporate Social Responsibility on Loyalty and Valuation of Services
644 Citations2005Ma del Mar García de los Salmones, Angel Crespo +1 more
British Journal of ManagementShould I Stay or Should I Go? Explaining Turnover Intentions with Organizational Identification and Job Satisfaction<sup>*</sup>
630 Citations2004Rolf van Dick, Oliver Christ +8 more
Journal of Business EthicsThe Missing Link Between Corporate Social Responsibility and Consumer Trust: The Case of Fair Trade Products
615 Citations2008Sandro Castaldo, Francesco Perrini +2 more
Journal of RetailingConsumer-level factors moderating the success of private label brands
584 Citations2000Rajeev Batra, Indrajit Sinha
Journal of Management StudiesThe Role of Perceived Organizational Performance in Organizational Identification, Adjustment and Job Performance*
583 Citations2007Abraham Carmeli, Gershon Gilat +1 more
Journal of Business Ethics“Too Good to be True!”. The Effectiveness of CSR History in Countering Negative Publicity
578 Citations2008Joëlle Vanhamme, Bas Grobben
Journal of MarketingCause-Related Marketing: A Coalignment of Marketing Strategy and Corporate Philanthropy
578 Citations1988P. Rajan Varadarajan, Anil Menon
Journal of RetailingHousehold store brand proneness: A framework
538 Citations1996Paul Richardson, Arun K. Jain +1 more
Journal of Business Ethics“I Need You Too!” Corporate Identity Attractiveness for Consumers and The Role of Social Responsibility
436 Citations2006Longinos Marin, Salvador Ruíz de Maya
Journal of the Academy of Marketing ScienceConsumer perceptions of organizations that use cause-related marketing
435 Citations1992John Ross, Larry T. Patterson +1 more
Journal of Public Relations ResearchCorporate Social Responsibility Practices, Corporate Identity, and Purchase Intention: A Dual-Process Model
419 Citations2005Prabu David, Susan L. Kline +1 more
Journal of Business ResearchAntecedents and benefits of corporate citizenship: an investigation of French businesses
419 Citations2001Isabelle Maignan, O. C. Ferrell
Journal of Business ResearchCorporate sponsorship of a cause: the role of identification in purchase intent
405 Citations2003T. Bettina Cornwell, Leonard V. Coote
Journal of Business CommunicationConsumer Reaction to Negative Publicity: Effects of Corporate Reputation, Response, and Responsibility for a Crisis Event
403 Citations2004Dwane H. Dean
Marketing LettersThe effects of relationship quality on customer retaliation
403 Citations2006Yany Grégoire, Robert J. Fisher
Journal of Consumer MarketingThe company‐cause‐customer fit decision in cause‐related marketing
383 Citations2006Shruti Gupta, Julie Pirsch
Journal of Business EthicsThe Role of Self-Definitional Principles in Consumer Identification with a Socially Responsible Company
291 Citations2009Rafael Currás Pérez, José Enrique Bigné Alcañiz +1 more
Journal of the Academy of Marketing ScienceManaging Corporate Identity: An Internal Perspective
291 Citations2005Cláudia Simões
Journal of Consumer MarketingIntegrating effect of consumer perception factors in predicting private brand purchase in a Korean discount store context
267 Citations2005Byoungho Jin, Yong Gu Suh
Journal of Business EthicsThe CSR-Quality Trade-Off: When can Corporate Social Responsibility and Corporate Ability Compensate Each Other?
225 Citations2007Guido Berens, Cees B.M. Van Riel +1 more
Journal of the Academy of Marketing ScienceAttitude Basis, Certainty, and Challenge Alignment: A Case of Negative Brand Publicity
223 Citations2006Chris Pullig
Journal of Business EthicsThe effectiveness of corporate communicative responses to accusations of unethical behavior
213 Citations1995Jeffrey L. Bradford, Dennis E. Garrett
Journal of Organizational BehaviorA matter of feeling? The affective tone of organizational commitment and identification
181 Citations2006Olivier Herrbach
Journal of Applied Business Research (JABR)Tactical Considerations For The Effective Use Of Cause-Related Marketing
161 Citations2011John Ross, Mary Ann Stutts +1 more
European Physical Education ReviewPupils&iacute; Affective Responses in Physical Education Classes: the Association of Implicit Theories of the Nature of Ability and Achievement Goals
67 Citations2001Yngvar Ommundsen
Research Quarterly for Exercise and SportSport Ability Beliefs, 2 x 2 Achievement Goals, and Intrinsic Motivation
62 Citations2009John Wang, Woon Chia Liu +2 more
The role of perceived competence is highlighted when studying implicit beliefs and the 2 x 2 achievement goals and the mastery-avoidance goal had no relationship with intrinsic motivation when perceived competence was high, but had a significant negative relationship when perceived incompetence was moderately low.
Scandinavian Journal of Medicine and Science in SportsThe role of achievement goal orientations and perceived ability upon somatic and cognitive indices of sport competition trait anxiety A study of young athletes
51 Citations1999Yngvar Ommundsen, Bård Pedersen
It is suggested that being task oriented in sport as well as having a sense of being competent are important in order to prevent sport competitions giving rise to elevated cognitive anxiety in young athletes.
Quality & QuantityThe study of the effects of identity-related judgment, affective identification and continuance commitment on WOM behavior
23 Citations2010Kuo-Kuang Chu, Chi-Hua Li
The role of achievement goal orientations and perceived ability upon somatic and cognitive indices of sport competition trait anxiety
21 Citations1999Yngvar Ommundsen, Bård Pedersen
Academy of Management ProceedingsCOGNITIVE AND AFFECTIVE IDENTIFICATION IN ORGANIZATIONAL SETTINGS.
18 Citations2005Michael D. Johnson, Frederick P. Morgeson
…