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Menu design: can menus sell

International Journal of Contemporary Hospitality ManagementPublished 1 July 1995
John T. Bowen, Anne J. Morris
Citations119
SJR quartileQ1
SJR score3.14
SNIP2.56

TL;DR

An experiment is described to investigate the effectiveness of using menu design techniques to sell a specific menu item and four propositions that relate to theeffectiveness of the menu as a selling tool are presented.

Abstract

Objectives of a menu include communication of the products available for sale, providing tangible evidence and selling. Managers must consider all these elements when they create a new menu. Focuses on menus as a sales tool in a full‐service restaurant. Describes an experiment to investigate the effectiveness of using menu design techniques to sell a specific menu item. Presents the experiment′s results and four propositions that relate to the effectiveness of the menu as a selling tool.

Keywords

Business, Management and Accounting