Information and Communication Technologies in Tourism 2011
Published 1 January 2011
Rob Law, Matthias Fuchs, Francesco Ricci
Citations344
Generate an AI Snapshot to get a quick, structured summary of this paper.
Study Snapshot
ObjectiveStudy objective
MethodsResearch methodology
PopulationPopulation studied
Sample sizeSample sizes
OutcomesStudy outcomes here
ResultsStudy results comes here
LimitationsResearch study limitations comes here
A concise AI-generated summary of the paper will appear here once you click Generate AI Snapshot.
TL;DR
Information and Communication Technologies in Tourism 2011 : Proceedings of the International Conference in Innsbruck, Austria, January 26–28, 2011.
Abstract
Editors/Supervisors: Law R, Fuchs M, Ricci F
Keywords
Social SciencesComputer ScienceBusiness, Management and Accounting
The effects of online social media on tourism websites
154 Citations2011Roberta Milano, Rodolfo Baggio +1 more
The analysis shows a clear correlation and confirms the starting hypothesis: the impact that online social networks (OSN) have on the popularity of tourism websites.
Effectiveness of Advertising on Social Network Sites: A Case Study on Facebook
61 Citations2011Christian Maurer, Rona Wiegmann
Despite the current boom of Facebook for marketing, this study reveals that users’ purchase decisions are not influenced by advertisements and users do not actively use Facebook as an information source.
Online Customer Reviews Used as Complaint Management Tool
47 Citations2011Christian Maurer, Sabrina Schaich
Complaints can keep customer relations harmonious and makes them even stronger, and through complaints, hotels can learn about their own weaknesses as well as customer needs and help to improve their performance.
Automatic Compilation of an Online Travel Portal from Automatically Extracted Travel Blog Entries
15 Citations2011Aya Ishino, Hidetsugu Nanba +1 more
This paper extracts hyperlinks of web sites for tourist spots from travel blog entries and organizes them via automatic classification, and extracts transportation information automatically fromTravel blog entries.
Credibility Assessment Model of Travel Information Sources: An Exploratory Study on Travel Blogs
14 Citations2011Wee-Kheng Tan, Yu-Chung Chang
This study shows that using non-recursive models is necessary and insightful and shows that there is no “one size fits all” answer as to how the credibility of a source is assessed.
Personality and Tourists’ Internet Behaviour
13 Citations2011Dev Jani, Jun-Ho Jang +1 more
Survey data from 288 domestic tourists to Busan, South Korea was used to empirically examine the relationship between the Big Five Factors of personality and Internet behaviours, and it is suggested that the responses to some BFF items can substantially improve the predictability of tourists’ Internet behaviours.
Dynamic Social Media in Online Travel Information Search: A Preliminary Analysis
12 Citations2011Zheng Xiang
This study provides a preliminary understanding of the dynamic nature of social media in travel information search and offers useful insights for online marketing in tourism.
An Evaluation of a Contextual Computing Approach to Visitor Information Systems
9 Citations2011Carlos Álvarez Lamsfus, Aurkene Alzua-Sorzabal +2 more
This study proposes a two level evaluation that measures the technical performance of a particular contextual computing system, named CONCERT, according to various variables on the one hand, and that assesses the extent to which visitor experience improves by using these types of services.
A Mobile Advertising Platform for eTourism
9 Citations2011António Coelho, Leonel Dias
This paper presents a generic solution for the delivery of new services, advertising and marketing for the tourism sector to take advantage of the spatial context of the user — Mobile Advertising.
Destination Marketing and Users’ Appraisal: Looking for the reasons why tourists like a destination
6 Citations2011Sara Fedele, Silvia De Ascaniis +1 more
A corpus of posts about the Republic of Malta have been investigated to identify the arguments frequently used to support its touristic value; arguments have been later classified and compared with those put forward by the DMO in its official promotion materials.
Progress of attraction websites in Mainland China: From 2005 to 2010
1 Citations2011Lina Zhong, Bihu Wu +1 more
The proliferation of adopting Internet technologies by attractions in China and the change of tourist needs were clearly revealed and the comparison of website performance showed the progress of Chinese attractions websites in 2005 and 2010.