When an employee leaves: the effectiveness of clinician exit interviews and surveys.
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TL;DR
Issues in assessing satisfaction with EIS are examined and suggestions are made for improving organizational satisfaction with the EIS in health-care settings.
Abstract
As an organizational diagnostic tool, exit interviews or surveys (EIS) are a primary means of determining how exiting employees perceive strengths and weaknesses within the organization. This human resource management device should be evaluated, as any other, to determine effectiveness. In this article, various issues in assessing satisfaction with EIS are examined. Suggestions are made for improving organizational satisfaction with the EIS in health-care settings.