Responses to Uncontrollable Outcomes: An Integration of Reactance Theory and the Learned Helplessness Model

Abstract

This chapter investigates how individuals react when they are unable to exert control over their environment—when they are unable to have options or reach goals that are important to them, or when they are forced to endure outcomes that they would not voluntarily choose. It reviews a number of theories that have focused on the importance of control over one's environment. Some investigators have suggested that the perception of inability to exert control over one's environment can even result in sudden death from coronary disease or other factors. Furthermore, feelings of lack of control have also been viewed as a cause of many types of antisocial behaviors. There are two theories that make rather specific predictions concerning reactions to lack or loss of control: Brehm's theory of psychological reactance and Seligman's learned helplessness model. The chapter discusses these theoretical orientations in some detail. Because these two formulations appear to make contradictory predictions, it attempts to integrate them into a single theoretical statement. The chapter also reviews the relevant evidence, and discusses a number of unresolved theoretical problems.