Speak out and annoy someone
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TL;DR
Two versions of intelligent kiosks are built and deployed to examine issues of human-kiosk interaction and the foremost lessons learned include people are attracted to an animated face that watches them and the quality of the content on the kiosk strongly influences the client's evaluation of thequality of the technology.
Abstract
An intelligent kiosk is a public information kiosk that senses the presence of humans and communicates in a natural way. To examine issues of human-kiosk interaction, we have built and deployed two versions of intelligent kiosks. The first kiosk design combines machine vision to locate and track people in the vicinity with an animated talking head that focuses on clients and talks to them. The second kiosk design uses infrared and sonar sensors to sense clients and multiple interacting agents to communicate with the client.