Building systematic heterogeneity into work attitudes and behavior measures
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Abstract
A discussion and an investigation of the benefits of creating correspondence between general attitude and multifaceted behavior measures as an antidote to narrowing attitude assessments to match the specificity of narrow, isolated behaviors are conducted. We investigate these issues specifically in the realm of job satisfaction and employee adaptation and withdrawal. Results from several samples are presented that show the advantages of building systematic heterogeneity into both attitude and behavioral measures as recommended by attitude theorists. Implications for research in the areas of social and work attitudes are discussed.