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Strategic Service Pricing and Yield Management

Journal of MarketingPublished 1 January 1999
Ramarao Desiraju, Steven M. Shugan
Citations169
SJR quartileQ1
SJR score13.39
SNIP5.22

Abstract

The authors investigate pricing strategies based on yield management systems (YMS), such as early discounting, overbooking, and limiting early sales, for capacity-constrained services. They find that YMS work best when price-insensitive customers prefer to buy later than price-sensitive consumers. The authors also identify other conditions favoring the use of YMS.

Keywords

Business, Management and Accounting