Quality management in the NHS: the doctor's role--I.
BMJPublished 25 January 1992Open access
D. M. Berwick, Alain C. Enthoven, John P. Bunker
Citations77
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Though it has taken its share of criticism for its queues and rationing choices and for the development of a privileged private care market, the NHS remains overall a system that compares favourably to the American system in its commitments to equity of access and cost control.
Keywords
Health Professions
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