Key functional characteristics in designing and operating health information websites for user satisfaction: An application of the extended technology acceptance model
International Journal of Medical InformaticsPublished 18 October 2006
Dohoon Kim, Hyejung Chang
Citations348
SJR quartileQ1
SJR score1.19
SNIP1.55
Generate an AI Snapshot to get a quick, structured summary of this paper.
Study Snapshot
ObjectiveStudy objective
MethodsResearch methodology
PopulationPopulation studied
Sample sizeSample sizes
OutcomesStudy outcomes here
ResultsStudy results comes here
LimitationsResearch study limitations comes here
A concise AI-generated summary of the paper will appear here once you click Generate AI Snapshot.
TL;DR
This study focuses on identifying the core functional factors in designing and operating health information websites, and 'usage support' and 'customization' are two key functional characteristics in the extended TAM framework for health information website.
Abstract
Contrary to expectations, however, the direct effect of PEOU on usage support is hardly observed, which differentiates health information websites from other commercial websites like online shopping malls. As a result, understanding the antecedents of PU takes on more significance.
Keywords
Social SciencesDecision SciencesBusiness, Management and Accounting
MIS QuarterlyPerceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology
64,532 Citations1989Fred D. Davis
Regression analyses suggest that perceived ease of use may actually be a causal antecdent to perceived usefulness, as opposed to a parallel, direct determinant of system usage.
Psychological BulletinStructural equation modeling in practice: A review and recommended two-step approach.
39,761 Citations1988James C. Anderson, David W. Gerbing
Management ScienceUser Acceptance of Computer Technology: A Comparison of Two Theoretical Models
25,420 Citations1989Fred D. Davis, Richard P. Bagozzi +1 more
The ability to predict peoples' computer acceptance from a measure of their intentions, and the ability to explain their intentions in terms of their attitudes, subjective norms, perceived usefulness, perceived ease of use, and related variables are addressed.
Information Systems ResearchDevelopment of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation
9,080 Citations1991Gary C. Moore, Izak Benbasat
The development of an instrument designed to measure the various perceptions that an individual may have of adopting an information technology IT innovation, comprising eight scales which provides a useful tool for the study of the initial adoption and diffusion of innovations.
International Journal of Electronic CommerceConsumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model
5,500 Citations2003Paul A. Pavlou
The proposed model integrates trust and perceived risk, which are incorporated given the implicit uncertainty of the e-commerce environment, and is justified by placing all the variables under the nomological TRA structure and proposing their interrelationships.
International Journal of Man-Machine StudiesUser acceptance of information technology: system characteristics, user perceptions and behavioral impacts
4,721 Citations1993Fred D. Davis
Overall, TAM provides an informative representation of the mechanisms by which design choices influence user acceptance, and should therefore be helpful in applied contexts for forecasting and evaluating user acceptance of information technology.
MIS QuarterlyWhy Don’t Men Ever Stop to Ask for Directions? Gender, Social Influence, and Their Role in Technology Acceptance and Usage Behavior1
4,313 Citations2000Viswanath Venkatesh, Michael G. Morris
Using the Technology Acceptance Model (TAM), gender differences in the overlooked context of individual adoption and sustained usage of technology in the workplace are investigated.
Information Systems ResearchPredicting User Intentions: Comparing the Technology Acceptance Model with the Theory of Planned Behavior
4,198 Citations1991Kieran Mathieson
This study compares two models that predict an individual's intention to use an IS: the technology acceptance model TAM and the theory of planned behavior TPB.
Information Systems ResearchApplying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior
3,192 Citations2002Marios Koufaris
This study examines how emotional and cognitive responses to visiting a Web-based store for the first time can influence online consumers' intention to return and their likelihood to make unplanned purchases.
Decision SciencesA Model of the Antecedents of Perceived Ease of Use: Development and Test
2,869 Citations1996Viswanath Venkatesh, Fred D. Davis
Data from three experiments supported the hypothesis that an individual's perception of a particular system's ease of use is anchored to her or his general computer self-efficacy at all times, and objective usability has an impact on ease-of- use perceptions about a specific system only after direct experience with the system.
MIS QuarterlyGender Differences in the Perception and Use of E-Mail: An Extension to the Technology Acceptance Model1
2,212 Citations1997David Gefen, Detmar W. Straub
It is suggested that researchers should include gender in IT diffusion models along with other cultural effects, suggesting that more favorable communications environments might be created, environments that take into account not only organizational contextual factors, but also the gender of users.
Decision SciencesAre Individual Differences Germane to the Acceptance of New Information Technologies?
2,094 Citations1999Ritu Agarwal, Jayesh Prasad
A theoretical model wherein the relationship between individual differences and IT acceptance is hypothesized to be mediated by the constructs of the technology acceptance model is proposed, and these factors are viewed as influencing an individual's beliefs about an information technology innovation.
MIS QuarterlyPersonal Computing Acceptance Factors in Small Firms: A Structural Equation Model1
1,680 Citations1997Magid Igbaria, Nancy Zinatelli +2 more
The findings indicate that perceived ease of use is a dominant factor in explaining perceived usefulness and system usage, and that perceived usefulness has a strong effect on system usage.
International Journal of Human-Computer StudiesA critical assessment of potential measurement biases in the technology acceptance model: three experiments
1,388 Citations1996Fred D. Davis, Viswanath Venkatesh
It is suggested that those who employ the TAM measures should continue using the original (grouped)format in order to best predict and explain user acceptance of information technology.
Information & ManagementEnticing online consumers: an extended technology acceptance perspective
1,356 Citations2002Leida Chen, Mark L. Gillenson +1 more
This research attempted to provide both theoretical and empirical analyses to explain consumers' use of a virtual store and its antecedents and took an extended perspective to examine consumer behavior in the virtual store context.
JAMARating Health Information on the Internet
702 Citations1998Alex Jadad, Anna R. Gagliardi
To identify instruments used to rate Web sites providing health information on the Internet, rate criteria used by them, establish the degree of validation of the instruments, and provide future directions for research in this area, 47 rating instruments were identified.
BMJRecent advances: Consumer health informatics
677 Citations2000Günther Eysenbach
This article cites 24 articles, 18 of which can be accessed free at: This article cites 24 articles, 18 of which can be accessed free at:.
Management ScienceUser Acceptance of Computer Technology
620 Citations1989D DavisFred, P BagozziRichard +1 more
Computer systems cannot improve organizational performance if they aren't used, and resistance to end-user systems by managers and professionals is a widespread problem.
Behaviour and Information TechnologyAttitudes, satisfaction and usage: Factors contributing to each in the acceptance of information technology
513 Citations1999Said S. Al‐Gahtani, Malcolm King
The results confirm that TAM is a valuable tool for predicting attitudes, satisfaction, and usage from beliefs and external variables, and show that relative advantage of the system contributed most to attitudes and satisfaction.
BMJShopping around the internet today and tomorrow: towards the millennium of cybermedicine
203 Citations1999Günther Eysenbach, E. R. +1 more
“Cybermedicine” is a new academic specialty at the crossroads of medical informatics and public health, studying applications of the internet and global networking technologies to medicine andPublic health, examining the impact and implications of theinternet, and evaluating opportunities and the challenges.
PubMedTest of the technology acceptance model for the internet in pediatrics.
97 Citations2002William G. Chismar, Sonja Wiley-Patton
This study tests the extension to a widely used model in the information systems literature: the Technology Acceptance Model (TAM) to see how well the extended model, TAM2, fits in the medical arena.
Journal of Nursing ResearchThe Development of Intelligent, Triage-Based, Mass-Gathering Emergency Medical Service PDA Support Systems
40 Citations2004Polun Chang, Yueh-Shuang Hsu +4 more
The results supported the potential for using triage-based PDA systems at mass gatherings and evaluated users' perceived ease of use and usefulness of the systems in terms of Davis ' Technology Acceptance Model (TAM).
Medical Informatics and the Internet in MedicineEvaluating a Spoken Dialogue System for recording clinical observations during an endoscopic examination
34 Citations2003Barker Dj, VAN SCHAIK P +2 more
Clinicians would also prefer to use a SDS for recording endoscopy rather than use a paper-based or keyboard and mouse-driven system and relationships between quality of dialogue measures and TAM variables were established.
Studies in health technology and informaticsDevelopment and Pilot Evaluation of User Acceptance of Advanced Mass-Gathering Emergency Medical Services PDA Support Systems
16 Citations2004Chang Polun, Yueh-Shuang Hsu +3 more
This study developed triage-based EMS Personal Digital Assistant support systems for the mass-gatherings and evaluated users' perceived ease of use and usefulness of the systems in terms of Davis' Technology Acceptance Model (TAM).
Journal of Korean Society of Medical InformaticsSources of Health Information by Consumer's Characteristics
5 Citations2004Hyejung Chang, Jaesun Shim +1 more
Investigating consumers' choice regarding source of health information found a significant difference for accessing health information by customer's characteristics, although the strong preference was shown in web-based resource.
Journal of Korean Society of Medical InformaticsAttributes of User-centered Evaluation for Health Information Websites
5 Citations2004Hyejung Chang, Dohoon Kim +1 more
This article examines and identifies the key service attributes of the websites for health information, thereby providing a direction to improve the website service quality and will provide an efficient way of operating healthcare websites.
Journal of Korean Public Health NursingThe Evaluation Study of Service Quality of Tobacco Cessation Information on the Internet Web Sites in Korea
1 Citations2003Yoo Hye, Jang Yeon Soo +1 more
Quality of tobacco cessation information provided through Internet web sites was evaluated in terms of retrievability, easy of use, user-supportiveness, feedback, and continuity and indicated that retrievable was evaluated low.
