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Key functional characteristics in designing and operating health information websites for user satisfaction: An application of the extended technology acceptance model

International Journal of Medical InformaticsPublished 18 October 2006
Dohoon Kim, Hyejung Chang
Citations348
SJR quartileQ1
SJR score1.19
SNIP1.55

TL;DR

This study focuses on identifying the core functional factors in designing and operating health information websites, and 'usage support' and 'customization' are two key functional characteristics in the extended TAM framework for health information website.

Abstract

Contrary to expectations, however, the direct effect of PEOU on usage support is hardly observed, which differentiates health information websites from other commercial websites like online shopping malls. As a result, understanding the antecedents of PU takes on more significance.

Keywords

Social SciencesDecision SciencesBusiness, Management and Accounting