Bullying and Emotional Abuse in the Workplace: International Perspectives in Research and Practice

Abstract

Preface. Introduction. Part 1: The Problem. The Concept of Bullying at Work. By any other Name: American Perspectives on Workplace Bullying. Bully/Victim Problems in School: Basic Facts and an Effective Intervention Program. Sexual Harassment Research in the United States. Part 2: The Evidence. Empirical Findings on Bullying in the Workplace. Individual Effects of Exposure to Bullying at Work. Organisational Effects of Bullying. Part 3: Explaining the Problem. Individual Antecedents of Bullying: Victims and Perpetrators. Social Antecedents of Bullying: A Social Interactionist Perspective. Organisational Antecedents of Workplace Bullying. Explaining Bullying at Work: Why should we Listen to Employee Accounts? Bullying at Work: A Postmodern Experience. Bullying Policy: Development, Implementation and Monitoring. Investigating Complaints of Bullying. Counselling and Rehabilitating Employees involved with Bullying. Workplace Bullying: The Role of Occupational Health Services. To Prevent and Overcome Undesirable Interaction: A Systematic Approach Model. Challenging Workplace Bullying in a Developing Country: the Example of South Africa. Part 4: Remedial Actions: A Critical Outlook. Bullying from a Risk Management Perspective. Conflict, Conflict Resolution, and Bullying. Bullying, Emotions and the Learning Organisation. Bullying and Human Resource Management: A Wolf in Sheep's Clothing? Tackling Bullying in the Workplace: The Collective Dimension. Workplace Bullying and the Law: Towards a Transnational Consensus? Bullying at Work: The Way Forward.