Hotel classification — art or science?
International Journal of Tourism ManagementPublished 1 March 1981
P.A.L. Vine
Citations28
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Abstract
Classification — the grouping together of hotels providing a given range of services and facilities — is an inexact science. There is little international standardisation and the distinction between availability and quality is too often blurred. The author reviews the growth of classification schemes and outlines benefits and disadvantages. He suggest guidelines for an ideal scheme, assesses selected European national systems, and describes in detail the qualitative art of the hotel inspector.
Keywords
Social Sciences