Computer Simulation Success: On the Use of the End‐User Computing Satisfaction Instrument: A Comment
Decision SciencesPublished 1 March 1998
Roger McHaney, Timothy Paul Cronan
Citations85
SJR quartileQ1
SJR score1.62
SNIP1.46
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TL;DR
Evidence is provided that the EUCS instrument is a valid and reliable measure of computer simulation success and managers and simulation software product developers can confidently apply the instrument in the investigation of competing tools, features, and technologies.
Abstract
ABSTRACT This comment is part of a comprehensive study to develop a contingency model of simulation success. The current study focuses on the psychometric stability of the end‐user computing satisfaction (EUCS) instrument by Doll and Torkzadeh (1988) when applied to users of computer simulation. Using a survey of 411 users, the researchers provide evidence that the EUCS instrument is a valid and reliable measure of computer simulation success. Given this evidence, managers and simulation software product developers can confidently apply the instrument in the investigation of competing tools, features, and technologies.
Keywords
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