A study of levels of job satisfaction and job aspiration among black clerical employees in city and county governments of Greensboro, Guilford County, North Carolina

Abstract

The problem of this research was to study levels of job satisfaction and job aspiration of black clerical employees in city and county governments In Greensboro, Guilford County, North Carolina. The focus was not only on the levels of job satisfaction and job aspiration as perceived by the workers themselves but also as inferred by their supervisors from observations of these workers. Specifically, the study attempted to determine levels of job satisfaction and job aspiration in order to find if relationships existed between job satisfaction, job aspiration, demographic items (age, sex, length of service, and level of education), and skill satisfaction. A second dimension, through interview, comprised depth investigation of specific cases regarding black clerical workers with high and low levels of job satisfaction and job aspiration.