Information technology in public services: Disaster faster?
Public Money & ManagementPublished 1 April 1993
Helen Margetts, Leslie P. Willcocks
Citations25
SJR quartileQ1
SJR score0.64
SNIP1.04
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TL;DR
Two government departments are used in this article to provide examples of common risk issues being played out in public services contexts in the 1990s.
Abstract
Introducing Information Technology (IT) into organizations is a high‐risk, hidden‐cost process. Two government departments are used in this article to provide examples of common risk issues being played out in public services contexts in the 1990s. It is argued that some major trends in public administration leave the sector particularly vulnerable to risks introduced by IT.
Keywords
Social Sciences
Public Administration
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