Process mapping in successful ERP implementations
Industrial Management & Data SystemsPublished 1 October 2004
Michael D. Okrent, Robert J. Vokurka
Citations115
SJR quartileQ1
SJR score1.28
SNIP1.37
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TL;DR
The six core business processes and supporting technology that are impacted by an enterprise resource planning (ERP) implementation are discussed and process mapping and change management are described.
Abstract
This paper discusses the six core business processes and supporting technology that are impacted by an enterprise resource planning (ERP) implementation. It begins with a brief history of the evolution of ERP and the information systems technology that enabled its development. A discussion of project implementation team preparations is followed by a description of process mapping and its significance to the success of an ERP implementation. Highlights of “As-Is” and “To-Be” process mapping and change management conclude the paper.
Keywords
Business, Management and Accounting
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